
CMG application suite is a and an advanced contact management system for modern organizations seeking to improve their customer service as well as the efficiency of their business processes. It enables switchboard operators and office users to control their presence and availability, and to easily access and manage advanced services over their telephone.
CMG application suite is a leading application suite in the area of Unified Communications developing products for; Presence and Availability Management, Attendant Consoles, Speech Dialers, Desktop Call Handling and Team Collaboration.