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8th June 2010 - Aastra, a leading company at the forefront of the enterprise communication market, announced today that Technology Marketing Corporation (TMC) has named the Aastra CMG Application Suite as a recipient of its 2009 Unified Communications magazine Product of the Year Award.
CMG Application Suite is an advanced contact management system for organisations seeking to improve their customer service as well as the efficiency of their business processes. It enables switchboard operators and office users to control their presence and availability, and to easily access and manage advanced services over their telephone.
Aastra's CMG Application Suite is a leader in the area of unified communications, developing products for activity and availability management, attendant consoles, speech diallers, desktop call handling and team collaboration.
"This award is a great testament to Aastra's engineering heritage, substantial investment in research and development, and reputation for bringing highly-focused products and solutions to market," said Gerrie Coetzee, Marketing Director for Aastra Telecom South Africa. "Over 2 000 organisations and telecom operators around the world use our CMG Application Suite to drive greater efficiencies and improve customer experience."
"It is an honour to grant Aastra a 2009 Product of the Year Award for their CMG Application Suite. Aastra has proven its dedication to quality and excellence while supporting the needs in the marketplace," stated Rich Tehrani, CEO, TMC. "We look forward to seeing continued advancement in technology solutions from Aastra in the future."
A complete list of Product of the Year Award winners will be published in the April/May 2010 issue of Unified Communications magazine, www.uc-mag.com.
Aastra Telecom South Africa
Aastra Telecom South Africa is the sub-Saharan business unit of Aastra Technologies Limited, (TSX:"AAH"), a leading company at the forefront of the enterprise communication market. Headquartered in Concord, Ontario, Canada, Aastra develops and delivers innovative communications products and applications for businesses.
Aastra's operations are truly global with more than 50 million installed lines around the world and a direct and indirect presence in more than 100 countries. Aastra is entirely dedicated to enterprise communications and offers one of the most complete portfolios of unified communications solutions individually tailored to satisfy its customers' requirements.
These range from feature-rich call managers for small and medium businesses and highly scalable ones for large enterprises, integrated mobility, call centres solutions to a wide selection of terminals. With a strong focus on open standards, Aastra enables enterprises to communicate and collaborate more efficiently.
For additional information on Aastra, visit our Web site at http://www.aastra.com.
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