Overview

This is an instructor led course, which covers the implementation and managing of the MX-ONETM Messaging Voice Mail and Unified Messaging. Students will learn: Complete installation and Turnkey installation, configuration of mailboxes, auto attendant, Unified Messaging and various features. The course also includes comprehensive lab exercises.

Target audience

The target audience of this course is mainly service technicians who are responsible of the installation, configuration and maintenance of the MXONETM Messaging Voice Mail and Unified Messaging systems. This training is also intended where extensive technical understanding is required for pre-sales personal, etc.

Prerequisites

Knowledge of:

• Basic Telephony

• Voice and data Networking

• Windows 2000 Server and Windows 2003 Server

• MD110 configuration

• Exchange, Lotus Notes or Novell GroupWise

Main Objectives

The main learning objective is to teach the students how to install, configure, maintain and troubleshoot MX-ONETM Messaging Voice Mail and Unified Messaging systems.

Contents

• MX-ONETM Messaging discussions

• MX-ONETM Messaging Telephony Server

- Hardware and Software components

- Telephony Server Utilities

- System Configuration

- Administration

- Line Status

- Reports

- Archive

- Diagnostics

- Microsoft Windows 2003 Server Utilities

- Implementation and Managing tasks

- Installation and Configuration

- Preparation and overview

- Install Windows 2003 Server

- Install MX-ONETM Messaging Telephony Server

- Install MX-ONETM Messaging Client Applications

- Configuration of MX-ONETM Messaging Voice Mail

- Install e-mail Access

- Configure clients for Unified Messaging

- Implement Unified Messaging for Exchange

- Perform a Turnkey installation

- Completing the all-inclusive Laboratory to demonstrate comprehension MX-ONETM Messaging Voice Mail and Unified Messaging, Telephony and Fax server’s installation, configuration and integration

• Tailoring

- Configuring and modifying features

- Creating and modifying mailboxes

- Recording names and announcements

• Remote Administration

- Using Networked Client

- Using pcAnywhere

• Maintenance

- Archive

- Automated backups

- Database Imports

- Database Exports

- Database Repair

- Database Restore

- Shutting down MX-ONETM Messaging Telephony Server

Learning Situation

Training is an instructor-led and provides as much theoretical knowledge as necessary. Majority part of the training consists of practical hands-on exercises by the students.

Duration

5 days