Overview

The MX-ONE™ Version 3.2 Telephony System I&M course is designed for engineers who are required to install, configure and maintain the Telephony System part of a multi-LIM MX-ONE™ system.

The course covers manual installation of the hardware and software in the Telephony System and configuration and maintenance specific to the Telephony System.

The course is designed to educate the student on relevant Telephony System issues and does not cover installation, configuration or maintenance of the Linux operating system.

Attendance on the course is a necessary step toward achieving competence certification in the Telephony System. Students required to achieve certification must also complete therelevant test available on Weblearn (EETT-23019).

Target audience

The course is designed for Service Partner and customer engineers who need a technical and detailed understanding of the MX-ONE™ Telephony System.

Prerequisites

To maximize the practical elements of the Telephony System I&M course, a web-based course and test, MX-ONE™ Version 3.1 Basics, exists to prepare students with necessary background knowledge. Potential students must complete the MX-ONE™ Version 3.1 Basics course and test prior to attending the MX-ONE™ Version 3.1 Telephony System I&M:

• LZU 102 1703 MX-ONE™ Version 3.2 Basics Web-Based Training

• MX-ONE™ V. 3.1 Basics Technical EETT-23018

Although the Ericsson MX-ONE™ system is a standalone solution, the product has strong MD110 background. Basic MD110 knowledge is not covered in the course. Students must therefore be competent with MD110 configuration and maintenance. Basic Linux knowledge is also very helpful. It is strongly advised that students have attended/completed the following:
 

• Voice over IP basic knowledge EETT-01003

• Technical certification MD110 BC12 EETT-01001 or

• Technical certification for Telephony Switch EETT-23011 or

• Technical certification for resellers EERT-01002

• MX-ONE™ Version 3 Linux EETT-23016

Main Objectives

The course aims to provide students with detailed information on how to install, configure and maintain the Ericsson MX-ONE™.
 

In the installation section of the course, students will complete practical exercises in the setup of Telephony System hardware (cabling up servers, Media Gateways and inter LIM boards) and installation of software to create a multi-LIM system.
 

In the configuration section of the course, students will aim to initiate and test extensions (legacy, H.323, SIP), routes (ISDN and SIP), and call logging resources in the MX-ONE™ as part of a mixed MX-ONE™/MD110 network. The GUI application, Manager Telephony System, is introduced to aid configuration.

In the maintenance section of the course, students will be provided with the opportunity to study alarms, execute fault finding procedures, complete backup and reloads, update firmware and investigate redundancy and system security.
 

Upon completion of the course, students will have a thorough understanding of the MX-ONE™ system and be able to configure and manage the system and deliver second line support and maintenance.

Contents

Using a balanced mix of theory and practical exercises, the MX-ONE™ Version 3.1 Telephony System I&M course covers the following areas:

• Manual installation of Telephony System hardware and software.

• Introduction and use of Manager Telephony System 3.1.

• System redundancy in theory.

• Licensing.

• Configuration of legacy and IP-based (H.323 and SIP) extensions and routes.

   Configuration of operator media device, call information logging, and     
   recorded voice announcements.

• Maintenance functions: starts, restarts, blocking, retrieving status information, add/remove boards, IP address management.

• Handling alarms and fault resolution.

• Management of system backup and reloads.

• Upgrade of board and telephony software.

• Execution of call and signal tracing.

• Addition of one or more LIMs.

• Security..

 

The extent to which the above contents are delivered as reference material, theory or practical exercises will depend on the competency and needs of the student group. Not all modules will be presented formally but there are detailed explanations for all areas in the student manual. Students are advised to inform the instructor if there are particular areas that they wish to cover theoretically or practically during the course.

Learning Situation

The MX-ONE™ Version 3.1 Telephony System I&M course is an instructor led course providing an equal mix of theoretical delivery and practical exercises. Equipment will be available to enable students to install, configure and test a selection of the functions, as listed above, in a multi-LIM MX-ONE™ system.

Duration

The duration of the course is five days.

For more details please contact us at tcc@tawasolnet.com